Axis Healthcare Ltd are following the latest guidance from the UK Government and NHS England to ensure the continued safety of our valued customers and care staff.

We would like to reassure new and existing customers that all our care staff are closely following the latest government guidelines surrounding coronavirus, to ensure you continue to receive the safest levels of home care. We are frequently reviewing our business continuity plans as we implement new measures to ensure the safety of our customers and staff.

What are the latest rules and what do they mean?

-Pubs, bars and restaurants will close at 10pm from Thursday 24th September.


-They will also be restricted to table service only.

-Facemasks are compulsory for bar staff, non seated customers & shop workers and waiters.

-Fines for not wearing masks increased to £200 for first offence.

-People advised to work from home where possible.

-Return to sport spectating has been paused.

-Rule of 6 now applies to indoor sports.

-15 guest limit for weddings.


The new rules have been introduced to limit the spread of the virus and we are working closely with our staff and customers to ensure they have access to the support and advice they need during this time. To speak with a member of our team about the new government rules, please call Head Office on 01908 082267/8.

Each and every one of our carers has undergone additional training surrounding the use of PPE and infection control, and as a business we have introduced numerous measures to ensure the safe operation of our services, yet still maintaining our person centred, compassionate approach.

How are we ensuring infection control?

We have introduced new stringent processes to ensure the safety of our staff and customers, and these are being reviewed on a daily basis in accordance with official government advice.

Read our Coronavirus Policy 2021 here.

In addition to general hygiene processes, we are ensuring our staff are:

  • Wearing the appropriate Personal Protective Equipment (PPE) where applicable.

  • Being tested.

  • Washing hands often with soap and water (or using alcohol sanitiser that contains at least 60% alcohol) – this is particularly important after taking public transport.

  • Covering coughs or sneezes with a tissue, then disposing the tissue in a bin.

  • Social distancing where appropriate.

  • Employees must wash their hands:

  1. before leaving home

  2. on arrival at the workplace

  3. after using the toilet

  4. after breaks

  5. before food preparation

  6. before eating any food, including snacks

  7. before leaving the workplace

  8. on arrival at home

  9. before and after any care activity with service users

  • Avoiding touching your eyes, nose, and mouth with unwashed hands

  • Cleaning and disinfecting frequently-touched objects and surfaces

If a member of our staff tests positive for coronavirus, we will contact all customers and staff the affected person has been in contact with for at least the preceding 14 days and report this to the 111 Coronavirus helpline.


What if my carer(s) become ill and can no longer visit?

All our staff here follow strict infection, prevention and control guidelines. We have business contingency plans in place in the event of severe lack of staff. If necessary, agency staff and appropriate volunteers will be utilised. Off-duty staff may also be asked to provide care at short notice if they are available.

If I need to self isolate, how will I buy essential supplies or collect medication?

In the first instance we would recommend you ask a family member or friend (who is not in isolation) to deliver them to your home or shop for groceries online. Should you have any concerns about accessing essential supplies or medication, or would like to discuss how our volunteers can help you, please call 01908 082267/8.

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                                                 Quality & Professional
   We are passionate about improving the TOTAL WELLBEING of our customers, helping them to live life to the max and achieve                their FULL POTENTIAL regardless of age, gender, cultural background, physical or mental limitations.

We are a leading Healthcare Service provider with experience of providing excellent care services to our clients in Bedfordshire United Kingdom (UK). 

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Regus House, Fairbourne Drive,

Atterbury Lakes, Milton Keynes

MK10 9RG



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